Help Center

FAQ & Help Center

Shipping destinations:

  • We ship both locally and worldwide.

Shipping times:

  • US orders typically take 3 business days to be delivered to you and we typically ship within 7-10 business days.
  • International orders take <3 business days to be delivered via DHL International Express and we ship within same 7-10 business days.
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

  • Full price will be displayed at checkout. 

We understand the very personal nature of finding the right eyewear that reflects your unique sense of style and comfortably fits the size and contours of your face. That's why we work with you to ensure that we have all the data necessary to accurately complete your prescription.  In the event that you are not satisfied, we will offer 1 free redo(all glasses are customized and included the highest bluelight blocking lenses available), but shipping will be at the customer's expense.  Unlike our low cost competitors, all of our lenses are custom crafted to both deliver the highest level of bluelight blocking available, but are also custom created for your long-term enjoyment.

Please return your eyewear in the original packaging, in like-new condition to our lab at: 

Lucia EyeHub Solutions 2275 Michael Faraday Dr. Ste 4 • San Diego, CA 92154, attn: David Golub

We welcome you providing frames that you know fit your face to your satisfaction.

We will do our best to install our Bluelight lenses into your provided frames, however, we cannot accept liability for your frames.

Although there rarely is a problem, used frames sometimes break under the stress of removing and installing a new lens.

Please click this link to learn more and place an order: Order Here

Please also send your preferred frames with your order number(generated when you place your order) clearly marled in the shipping package so we can track your frames throughout our process.